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Customer Service Representative, OMCC, Port Angeles & Sequim, 1.0 FTE, Days

Customer Service Representative, OMCC, Port Angeles & Sequim, 1.0 FTE, Days



The OMCC Customer Service Representative performs tasks necessary to promote efficient departmental functions and operations. This position is responsible for providing the following services, including but not limited to excellent customer service, optimal utilization of Epic (EHR) with timely and accurate data entry into multiple computer systems, patient registration, patient scheduling, verifying insurance coverage and obtaining authorization for services, filing and disposition of medical records/requested images, triaging phone calls, and acting as a liaison between the referring physician, staff, patient, and insurance companies. The customer service representative provides backup coverage for other clerical staff in their absence.


High school diploma or equivalent required Experience
Minimum one year of related experience in an outpatient medical facility preferred.
Knowledge of medical terminology preferred.


Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit or click here.

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